athame + alchemy

F.A.Q.

What types of Fragrance do you use?
I use fragrance oils to scent my wax melts. My soaps and body products are scented with both fragrance oil and essential oils. If something is made from 100% essential oil, I will label it as such. To be totally transparent about what this means, fragrance oils are produced in a lab.  I make sure that every fragrance (for wax and body) that I use is: 100% phthalate-free and that it conforms to the California prop standards. Check each listing for the specifics. 

What type of wax do you use?
My wax melts are a parasoy blend of mostly soy wax with a little paraffin to help with the scent throw, scent retention, and hardening.

 How long is your turn around time on orders (TAT)?
This depends on how many orders I have because this is a one-woman business at the moment!  Generally, my TAT is about 14 business days. To ensure that I don’t become overwhelmed, I limit the amount of stock on my website to what I know I can produce in a reasonable turn-around-time. 

Where are you located?
Miami, Florida

Do you have a brick and mortar shop?
No.

Do you ship internationally?
No, I’m sorry, not at the moment. 

Do you do custom scents?
No. Wow… this seems like a lot of “no” in a row!

Can I return something if I don’t like the smell?
I’m sorry but due to the personal, objective nature of smell, I can’t guarantee you love every scent. If, however, you think something is off with any of my soaps or Bath and Body products, don't hesitate to contact me!

What is your Restock and New Releases Schedule?
I do a monthly newsletter about all the new products and releases. If you would like to be notified of the new releases and pre-order dates, please sign-up for my email list here: https://www.athameandalchemy.com/newletter-signup

Also, you can follow my Instagram for daily updates on new releases, pre-orders, and shipping updates. This is the social media platform that I post on the most.

Instagram: @athame_and_alchemy

Do you use Glitter?
I ONLY use biodegradable glitter and responsibly sourced mica. I buy all my glitter/mica from Nurture Soap (https://nurturesoap.com/), so you can check there if you would like more information on this supply chain and mica sources.

 

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