What types of Fragrance do you use?
I use fragrance oils to scent my wax melts. My soaps and body products are scented with both fragrance oil and essential oils. If something is made from 100% essential oil, I will label it as such. To be totally transparent about what this means, fragrance oils are produced in a lab. I make sure that every fragrance (for wax and body) that I use is: 100% phthalate-free and that it conforms to the California prop standards. Check each listing for the specifics.
What type of wax do you use?
My wax melts are a parasoy blend of mostly soy wax with a little paraffin to help with the scent throw, scent retention, and hardening.
How long is your turn around time on orders (TAT)?
This depends on how many orders I have because this is a one-woman business at the moment! Some products are made to order (such as wax melts) and some things are made in batches before I list them (like soaps). Generally, my TAT is about ten business days. To ensure that I don’t become overwhelmed, I limit the amount of stock on my website to what I know I can produce in a reasonable turn-around-time.
Where are you located?
Do you have a brick and mortar shop?
Do you ship internationally?
No, I’m sorry, not at the moment. I am going to start shipping to Canada in 2022.
Do you do custom scents?
No. Wow… this seems like a lot of “no” in a row!
Can I return something if I don’t like the smell?
I’m sorry but due to the personal, objective nature of smell, I can’t guarantee you love every scent, so, sorry, no. However, you can totally buy a single test cube for anything in my general catalog, and I do offer a 7 Cube Sample Set, so this isn’t usually an issue.
Also, I have several reviews on my Etsy shop, so you can check those out to see what others think of the scents. https://www.etsy.com/shop/AthameandAlchemy
What is your Restock and New Releases Schedule?
I do a monthly newsletter about all the new products and releases. If you would like to be notified of the new releases and pre-order dates, please sign-up for my email list here: https://www.athameandalchemy.com/newletter-signup
Also, you can follow my Instagram and Facebook group for daily updates on new releases, pre-orders, and shipping updates.
Do you use Glitter?
I ONLY use biodegradable glitter and responsibly sourced mica. I buy all my glitter/mica from Nurture Soap (https://nurturesoap.com/), so you can check there if you would like more information on this supply chain and mica sources.